After you contact us, we book your first appointment over the telephone or by post. Who attends the first appointment varies depending on the problem you've described. Sometimes we meet the parents alone, sometimes the child in question, sometimes the whole family.

There's no easy answer to that question. If you're worried about yourself or your child, it's good to talk things over with someone. What do friends and family say? What do the staff at preschool/school say? Are they also worried? What support can they offer? How long has there been a problem? What have you already tried to make things better? Can the problem be explained by something that's happened? Maybe you can find a solution together.

Our local outpatient clinics always have someone who can answer the telephone between 8 a.m. and 4 p.m. weekdays.

The reasons why children and adolescents suffer psychologically are many and varied. For us at BUP, it's important to see the unique situation that every child, adolescent and family finds themselves in and the choice of treatment is always made in consultation with those involved.

The staff at BUP have training and experience in leading and conducting counselling sessions so as to make them important to all involved. The sessions can provide new perspectives and thoughts for those who meet us and tell us about their situations, answer questions and listen to others.

When we have to prioritise, we consider the nature and seriousness of the problem in each individual case. We also consider the resources available in the networks surrounding those who seek help. And we consider the likelihood of the problem worsening if help is delayed.

We help children and adolescents from newborn to 17 years of age.

We have different units with expertise in specific fields or diagnoses, such as sexual abuse, domestic violence, migration-related problems, apathetic symptoms and self-harming. Other units are specialised in specific treatment methods, such as dialectic behaviour therapy (DBT).